SF Embroidery and Printing Privacy Policy
Our contact details
Name: Scott Fotheringham
Registered Address: 505 Great Western Road, Glasgow, G12 8HN
Phone Number: 07513 157918
E-mail: scott@sfembroideryandprinting.co.uk
Date: 29/01/2023
The type of personal information we collect
We currently collect and process the following information:
Name
Address
E-mail
Phone/ mobile number
Payment information
Company or other logos and intellectual property
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
To assist you in the purchase of embroidered and printed personalised clothing.
To allow us to process your orders, deliver your products and process your payments and refunds where necessary.
To let you know the status of your orders.
To send you an invoice.
To respond to your queries or requests.
To improve our website as well as the products and services we offer you.
Ensure that you can afford any financial agreement offered
For marketing purposes, so that, where agreed, we can send you information on our special offers and other products or services that may be of interest to you.
Monitor your use of our Website and your response to special offers and advertising campaigns.
The bases on which we process information about you
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Contractual obligation. When you buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.
Your consent. You are able to remove your consent at any time. You can do this by contacting SF Embroidery and Printing Ltd.
Legal obligation. On rare occasions we must process your information in order to comply with a statutory obligation. We may be required to give information to legal authorities if they so request or if they have the proper authorization such as a search warrant or court order.
Cookies
Cookies are small text files that are placed on your computer (or other electronic device) when you use our website. We use cookies on our website.
For example, we may monitor how many times you visit the website, which pages you visit, traffic data, location data and your domain name. The data gathered on one page is then stored until it is needed for use on another, allowing us to provide you with a personalised experience whilst providing us with statistics on how you use our website so that it can be improved.
You can set your browser not to accept cookies and to delete ones that have been placed on your computer. If you do not want us to use cookies you can disable this in your browser. Please be aware that if you do so, you may not be able to use all the features on our website.
Marketing
We would like to send you information by email or phone from time to time to let you know about any special offers or products we feel may be of interest to you. If you have consented to receive marketing from us, you can opt out at any time by emailing us at scott@sfembroideryandprinting.co.uk.
How we store your personal information
We use various methods to keep your personal information as secure as possible. Any accounts you create with us are password protected with a username that is unique to you. All data is stored on secure servers and is only kept for as long as required by us, after this we will dispose of your information by deleting the email file and any associated files. Whilst we use all reasonable efforts to protect your personal data, you acknowledge that the use of the internet is not entirely secure and therefore we cannot guarantee the security of any data you provide to us over the internet.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at scott@sfembroideryandprinting.co.uk, 07513 157918 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at 505 Great Western Road, Glasgow, G12 8HN.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Changes to this privacy policy
We may update this policy from time to time as necessary. Please check for the updated version which will apply on the day you use this website.